Velotale Support

Velotale builds your cycling ride history from Apple Fitness and Strava, with your own photos and routes.

Contact

The fastest way to reach us is the in-app chat: Settings → Send Feedback. Replies appear right in the app.

You can also email contact@velotale.app.

Common questions

Why is my feed empty?

Velotale needs cycling workouts in Apple Health (recorded with Apple Watch or another app) or a connected Strava account. Check Settings → Data Sources and make sure at least one source is enabled.

Why are there no photos on my ride cards?

Allow photo access in Settings → Data Sources. Photos taken during a ride's time window are matched on your device and never leave it.

How do I delete my data?

All ride data lives on your iPhone — deleting the app deletes the data. Disconnecting Strava in Settings removes all Strava data immediately. See the privacy policy for details.